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COVID-19 Update

Dover Dental Associates                                                                           4/1/2020

COVID- 19 Update                                            

 

We would like to thank you all for your patience, understanding and cooperation during this difficult time. We assure you that our commitment to our patients is our first priority. PLEASE take the time to read this ENTIRE message. 

Per Governor Sununu, dental practices are considered “essential workers.” We will be following the recommendations of the state’s "stay-at-home" policy, The New Hampshire Dental Society and American Dental Association in order to do our part in attenuating the spread of the COVID-19 virus. 

Our practice WILL remain OPEN for emergencies, urgent care and teledentistry (cellular devices) to help with care in any way possible. The ADA has outlined these in the bulletin below. It is also within our scope and goal to relieve any dental emergencies from requiring a trip to the emergency room, and avoid hospital visits, as well as, preventing those things that will worsen if not treated appropriately. 

Elective and/or preventive procedures (i.e. cleanings) will be postponed tentatively until May 4thpending any further recommendations. Our office staff will be contacting patients to reschedule those appointments. BELIEVE US, we do understand the inconvenience this will create and rest assured, once this has come to pass we will do our best to make up for the lost time. All we can do is ask for your understanding and patience at this time.

MOST importantly we are committed to keeping everyone safe and doing what is necessary to contribute in a positive way for our local community, and being healthy to return once this has passed. We are thinking of you all during this time and urge you to contact the office as needed with any dental questions. As my second grade teacher said- there is no such thing as a dumb question. Nothing! 

 

If you personally or have been directly exposed to others experiencing any of the following:

Fever, Cough, Shortness of breath

Flu like symptoms

Travel within the past 14 days to affected geographical regions with COVID-19 outbreak

 

We ask that you please call to discuss your health status, the dental treatment you require, and whether or not visiting our office will be safe for you, other patients, and our staff.

When arriving for your appointment we ask that you wait in your car and the front desk will notify you via cell phone to enter the building. This will minimize the amount of time you spend in our waiting room/reception area, limit patient volume and maximize social distancing.  Everyone upon entering into the office is required to wash their hands (area will be designated upon arrival). Payment will be accomplished by cellular phone or indirect methods in order to eliminate exposure to front office staff. All of our guidelines were developed by CDC and OSHA, and we update and review them regularly with our staff. If you have any questions, please call our office at 603-743-3500. We are wishing everyone good fortune in the weeks ahead.